(Please note we first recommend you return your disc to its place of purchase and seek advice before any attempt is made to clean or fix the disc yourself, our steps on how to fix the disc yourself is at your own discretion and may cause further damage to the disc or games console itself) If you have come to find your disc is the problem because it has been damaged, you can attempt to fix it by making the scratches a little less prominent. How do I fix an unreadable Xbox series X disc

Note, if you select ‘Reset and Remove Everything’ this will take your Xbox back to its factory settings, and get rid of everything that has been downloaded or saved. Select ‘Reset Console’ and then ‘Reset and Keep my Games and Apps’ Now select ‘All Settings’ and then ‘System’ Resetting the OS will get rid of any tainted files. If there is a glitch with your Series X operating system, it may interfere with the reading of gaming discs as well as media discs if there are corrupted files on your console. If your console is currently positioned vertically, change it to horizontal and vice versa. There have been confirmed cases online stating that Xbox Series X users have gotten their disc drives to read after they have changed the placement of their consoles. It’s always best to remove your disc from your console before turning it off. If you have turned your Xbox off with a disc kept inside it, it may not be reading the disc after you have switched it on again.

Xbox Series X Turns Off By Itself: Stop The Console Auto Restarting.

You have successfully updated the power mode of your Xbox and can reinsert the disc. In settings, choose ‘General’ and then ‘Power Mode and Startup’ Choose ‘Profile and System’ from the guide You can change your Xbox from being set to instant-on mode, to energy-saving mode

Once your console is back on, reinsert the disc Wait a few minutes, and reconnect your Xbox

You can now reinsert the disc into your Xbox and see if it reads the disc. Use a clean microfibre cloth to wipe the disc

How to clean your xbox one disc reader